For more information on the hosting options available to you and which one may
suit your organization best please refer to our Hosting Matrix
and please feel free to contact our sales team. |
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Priority Support
| Technical Information Knowledge Base |
| Service:
Online database containing thousands of technical articles, covering
virtually every aspect of using your account. Search articles by
category, and find answers to frequently-asked technical questions.
Other self-help support tools include the online help system built
into your Control Panel software. |
Cost:
Free
Availability:
24 hours, 7 days per week
(routine maintenance times excluded) |
| Go to TechInfo Knowledge Base |
| Professional Support |
Service:
Select one representative from your business as the primary member (additional members can be added for a fee). Members receive:
- Unlimited number of emails or toll-free priority access technical support calls for a twelve month period (does not include training or consulting services)
- File Recovery and Password Retrieval Services at no charge
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Cost:
$899 per year for primary member
$699 per year for each additional member
Availability:
Technical support calls available
Monday-Friday, 9am-5pm, Est Time
24/hr via Email
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| File Recovery |
| Service:
We will attempt to recover your files from our backups. |
Cost:
$100 per incident
Availability:
Monday-Friday, 9am-5pm, Est Time |
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