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  Priority Support
Technical Information Knowledge Base

Online database containing thousands of technical articles, covering virtually every aspect of using your account. Search articles by category, and find answers to frequently-asked technical questions.

Other self-help support tools include the online help system built into your Control Panel software.


24 hours, 7 days per week
(routine maintenance times excluded)

Go to TechInfo Knowledge Base

Professional Support
Select one representative from your business as the primary member (additional members can be added for a fee). Members receive:
  • Unlimited number of emails or toll-free priority access technical support calls for a twelve month period (does not include training or consulting services)
  • File Recovery and Password Retrieval Services at no charge

$899 per year for primary member
$699 per year for each additional member

Technical support calls available
Monday-Friday, 9am-5pm, Est Time
24/hr via Email

File Recovery

We will attempt to recover your files from our backups.

$100 per incident

Monday-Friday, 9am-5pm, Est Time

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